Rejsy Warszawskie
Warsaw Cruises · CHARTER
Charter
PL|EN
Charter
Language
PL|EN

Learn how we protect your personal data

Privacy Policy

Last updated: 18 June 2026

1. Data Controller

The controller of your personal data is:

Data Controller

Rosa Venti Sp. z o.o.

Wał Miedzeszyński 399
04-022 Warsaw
Poland

VAT: 5252817648

REGON: 385728393

KRS: 0000832586

Contact for data protection matters: E-mail: biuro@rosaventi.pl, Phone: +48 790 275 790

2. Processing of Personal Data

2.1. What data do we collect?

We collect the following categories of personal data:

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Contact data: name and surname, e-mail address, phone number (when you use the contact form)

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Technical data: IP address, browser type, operating system, device data (via Google Analytics)

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Behavioural data: browsing history, time spent on the site, traffic source (via Google Analytics)

2.2. Legal basis for processing

We process your data on the basis of:

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Art. 6(1)(a) GDPR — consent to the processing of personal data (contact forms, cookies)

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Art. 6(1)(b) GDPR — performance of a contract or steps prior to entering into a contract

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Art. 6(1)(f) GDPR — legitimate interests of the controller (site analytics, security)

2.3. Purpose of processing

We process your data for the following purposes:

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Handling enquiries: responding to messages sent via the contact form

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Traffic analysis: understanding how users use our site (Google Analytics)

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Service quality improvement: optimising site content and functionality

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Security: protecting the site against attacks and abuse

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Marketing: promoting our services (with consent only)

2.4. Data retention periods

Type of data Retention period
Contact form data Up to 24 months from last contact, or until consent is withdrawn
Analytical cookies Up to 26 months (Google Analytics)
Necessary cookies Up to 6 months (cookie preferences)
Server logs Up to 12 months

2.5. Sharing of data

Your data may be shared with the following entities:

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Google LLC — provider of Google Analytics (based in the USA, safeguarded by EU standard contractual clauses)

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Hosting providers — ensuring the operation of the website

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IT service providers — technical support and site maintenance

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Public authorities — where required by law

3. Your Rights

Under GDPR you have the following rights:

3.1. Right of access

You have the right to obtain confirmation as to whether we process your personal data, and to access that data and information about the processing.

3.2. Right to rectification

You have the right to request the immediate rectification of inaccurate personal data and the completion of incomplete data.

3.3. Right to erasure ("right to be forgotten")

You have the right to request the erasure of your personal data if:

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The data is no longer necessary for the purposes for which it was collected

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You have withdrawn consent and there is no other legal basis for processing

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You object to the processing

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The data has been processed unlawfully

3.4. Right to restriction of processing

You have the right to request restriction of processing if:

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You contest the accuracy of the data

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Processing is unlawful but you oppose erasure

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The controller no longer needs the data but you require it for the establishment, exercise or defence of legal claims

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You have objected to processing — pending verification of whether the controller's legitimate grounds override yours

3.5. Right to data portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

3.6. Right to object

You have the right to object at any time — on grounds relating to your particular situation — to processing of your personal data based on the controller's legitimate interests (Art. 6(1)(f) GDPR).

3.7. Right to withdraw consent

Where processing is based on consent, you have the right to withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

3.8. Right to lodge a complaint

You have the right to lodge a complaint with a supervisory authority — in Poland this is the President of the Personal Data Protection Office (UODO): Address: ul. Stawki 2, 00-193 Warsaw, Website: https://uodo.gov.pl

4. Cookie Policy

4.1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you browse a website. They allow the site to recognise your device and remember information about your preferences.

More information about cookies can be found at: www.allaboutcookies.org

4.2. Types of cookies

We use the following types of cookies on our site:

4.2.1. Necessary cookies

These files are essential for the correct functioning of the site. They include:

NameProviderPurposeExpiry
cookieconsent Rejsy Warszawskie Stores information about your cookie preferences 6 months

4.2.2. Analytical cookies

Help us understand how users use the site so we can improve it:

NameProviderPurposeExpiry
_ga Google Analytics Distinguishes site users 2 years
_ga_XXXXXXXXXX Google Analytics Stores session state 2 years

4.3. Managing cookies

You can change your cookie preferences at any time by clicking the icon in the bottom-left corner of the site, or by setting your browser to block cookies.

How to manage cookies in popular browsers:

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Google Chrome: Settings → Privacy and security → Cookies and other site data

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Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data

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Safari: Preferences → Privacy → Cookies and website data

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Microsoft Edge: Settings → Cookies and site permissions

4.4. Third-party cookies

Our site may contain content embedded from external providers (e.g. Google Maps, Bokun booking widget). These services may set their own cookies over which we have no control.

We recommend reviewing the privacy policies of these providers:

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Google: policies.google.com/privacy

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Bokun: bokun.io/privacy-policy

5. Data Security

We attach great importance to the protection of your personal data. We apply appropriate technical and organisational measures to ensure a level of security commensurate with the risk, including:

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    SSL/TLS encryption — all data transmitted between your browser and our server is encrypted

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    Regular backups — protecting against data loss

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    Restricted access — only authorised persons have access to personal data

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    Security monitoring — we continuously monitor our systems for potential threats

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    Software updates — we regularly update our systems and software

Despite applying the latest security measures, no method of data transmission over the Internet or data storage method is 100% secure. Therefore we cannot guarantee the absolute security of data.

6. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. Any changes will be published on this page along with the date of the last update.

In the case of significant changes we will notify you through a prominent notice on the site or by e-mail (if we hold your e-mail address).

We encourage you to review this page regularly to stay up to date with our data protection practices.

7. Contact

If you have any questions about this Privacy Policy, the way we process your personal data, or wish to exercise your rights, please contact us:

Rosa Venti Sp. z o.o.

Wał Miedzeszyński 399
04-022 Warsaw

E-mail: biuro@rosaventi.pl

Phone: +48 790 275 790

We will make every effort to respond to your enquiry within 30 days.

Rejsy Warszawskie
Warsaw Cruises · CHARTER

Cruises on the Vistula River and Żerański Canal. Historic waterways, intimate boats and unique views of Warsaw — from the water.

CONTACT
  • Żerański Park · Pier No. 11
  • ahoj@rejsy.waw.pl
  • Mon–Fri · 5:00–8:00 PM
  • Sat–Sun · 12:00–6:00 PM
© 2026 · Rosa Venti sp. z o.o.
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